Shipping policy

Shipping Policy: Bringing the Goodies to Your Doorstep!

At JANE Dispensary, we're excited to offer a range of merchandise that lets you show off your JANE love. Here's what you need to know about our shipping policy:

  1. Fast and Reliable Shipping: We strive to process and ship your order as quickly as possible. Orders are typically fulfilled within 1-2 business days, and you can expect your package to arrive within the estimated delivery timeframes provided during checkout.

  2. Shipping Methods and Rates: We offer various shipping options to cater to your needs. During the checkout process, you can select your preferred shipping method and view the associated rates. Please note that shipping costs are calculated based on the weight, size, and destination of your order.

  3. Delivery Locations: We currently offer shipping within the US. If your desired shipping address falls within our delivery area, we've got you covered! However, please note that certain locations may have restrictions or additional requirements for merchandise delivery. If you have any concerns about shipping to your area, please reach out to our customer support team for assistance.

  4. Package Tracking: We want you to stay in the loop every step of the way. Once your order is shipped, we'll provide you with a tracking number, allowing you to monitor the progress of your package until it safely reaches your doorstep. Keep an eye on your email for shipping updates and tracking information.

  5. International Shipping: At this time, we only offer shipping within the US. We apologize for any inconvenience caused to our international customers, and we hope to expand our shipping options in the future.

  6. Returns and Exchanges: We take pride in the quality of our merchandise. If, however, you encounter any issues with your order or receive a damaged item, please reach out to our customer support team within 30 days of receiving your package. We'll be happy to assist you with returns, exchanges, or finding a satisfactory solution.

Please note that our shipping policy may be subject to change, and any updates will be reflected on this page. If you have any further questions or need assistance regarding our shipping, feel free to contact our friendly support team.

Thank you for choosing JANE Dispensary for your merchandise needs. We appreciate your support!